Our ‘3 Streets’ article this week highlights the important work of the First Response Mental Health Crisis Phoneline. Open 24 hours a day, 7 days a week and 365 days a year, the Crisis Phoneline supports anyone who is experiencing a mental health crisis. By calling 111 and selecting option 2, you will be put through to a member of the First Response Service (FRS) who will speak to you and discuss your immediate mental health needs. This is an essential service which ensures there is always support for those who need it, whenever they need it.
Support is always available on the phone. When you call FRS, a trained mental health professional will answer and quickly assess your needs. They are experienced in talking to people in distress and provide guidance to help you manage the situation and your feelings. They also have information on all the health, social and voluntary services available to support you. They can offer advice over the phone, put you in touch with crisis services or even refer you to a Sanctuary.
Anyone who lives in Cambridgeshire, including Cambridge, Peterborough, Huntingdon, Wisbech and the surrounding areas, who feels they need urgent mental health care can access the service directly.